New Balance 928 Walking Shoe Review

In this New Balance 928 review, we will discuss the benefits of this shoe and why you should purchase it. We will admit that we have a bias because we think that New Balance is one of the best shoe companies in the world. For people in the US, you will be happy to know that New Balance is the only shoe company that still manufactures a lot of shoes in the United States. If you are ever in Massachusetts, you can pass by the factory where American workers make these shoes. Even for people outside of America should take note that it is still possible to manufacture hard goods in the western world and everything doesn’t have to be outsourced to underpaid foreign workers.

New Balance 928 Review

The upgraded version of New Balance 928v2 has many customer’s complaints. You can read the comments below. Therefore, I do not recommend you buyNew balance 928v2. The newest version of 928v3 is available Now. 

A shoe for any foot problem

Now let’s jump into this review. I’m a fan of snappy titles, so let’s call this, “Why The New Balance 928 Shoe is right for you.” One of the things that made the New Balance brand so popular is that they make shoes for all sorts of health problems. They make shoes for people with low arches, high arches, flat feet, hammer toe, wide feet, plantar fasciitis, bunions and a myriad of other problems that people have with their feet, and New Balance 928 is designed to take care of any foot problem. They make shoes for both men and women, and they receive the same benefits.

The Medicare approves many New Balance shoes for diabetic code, including the New Balance 928 reviewed in this article. For walkers, they have a ton of special features that protect the foot when they walk. New Balance makes a shoe for everyone and any problem feet.

You may consider buying New Balance 928 if you have the following:

  • Good for any foot problem
  • Motion control and stability shoe
  • Flat Feet with or without overpronation
  • If you are moderate overweight
  • You are diabetic
  • You are on feet all day
  • You have a backache
  • You need orthotics
  • You have wide or extra feet
  • you have bunions

New Balance 928 Walking Shoe Review

New Balance 928 reviewNew Balance 928 is one of the most comfortable shoes for foot and heel pain that many people develop due to standing all day. This shoe provides a lot of support to the feet due to its ROLLBAR technology feature especially to those who have a pronation problem. These shoes are flexible, stylish, lightweight and breathable with broad and deep toe box. They are also durable and absorb shock. The upper leather is soft and easy to clean.

Features for New Balance 928:

Provides stability with RollBar motion control Technology

Abzorb in heals provides extra cushioning for shock absorption
LIGHTNING DRY lining keeps the feet dry and odor free
Approved for Medicare Diabetic Code
Made of upper Leather
Available in Brown, Black and white colors


High Arches
Flat feet
Plantar Fasciitis
Bunions and Hammertoes
Back Pain and Knee Pain
Good for on feet all day
Wide and Extra Wide feet 4EE in women and 6EE in Mec
If we were to make a quick pros and cons list for this New Balance 928 Review it would look like this:


Suitable for all kind of foot problems
Offer removable footbed for orthotic inserts
They are available with velcro too, and that is a good for those who have a hard time to tie shoe laces such as seniors and pregnant women.
Good for people with flat feet, low arches, high arches, over and under pronation, good for people with diabetes and vascular issues, available for wide feet and available for men and women.
Wide and Extra Wide sizes available
Approved for Diabetics

Upper Leather makes the shoes heavier
Not too many colors available
Some purchasers complain that it takes about a week to break them in and that the arch support can feel a little bit stiff before the show is broken in. The heel is a big thick and might feel a bit awkward until you get use to them.
It would seem that the pros outweigh the cons for this shoe and as many people who had complaints, as much more have positive things to say about this shoe. It is up to you to decide if this is the right shoe for you. If you have any of the issues that this shoe is designed to remedy, then the New Balance 928 is the right shoe for you. At the very least, it is the right shoe to give a try. You might find that it helps you with the issues that you have with your feet.

New Balance has been a favorite brand for over thirty years and each year more and more people come to these shoes. Most of the people who come to the name do so because a friend recommends them. New Balance is especially popular with runners who need a lot of support to protect their feet. Other groups that enjoy the brand are people with unique foot problems and older people who might have issues due to diabetes or high blood pressure. New Balance is the answer-men for the industry, and they aim to answer the problems that people have with shoes and their feet.

As you can tell, the New Balance brand is a quality shoemaker who creates an excellent reputation for providing shoes that help a lot of people. They are one of the few shoemakers who offer wide width shoes and shoes designed to help the most common foot issues that people face. If you want a shoe that gives you plenty of options to get the right fit and support, then you owe it to yourself to buy a pair of New Balance 928 shoes because they can make a significant difference.

  1. I have high arch feet, callouses, and standing 12 to 15 hours on my feet. If you have any suggestion please respond. Thank You

    • I also have high arches and I also have calluses. I underpronate because my old shoes are worn out on the outside. I bought Asics Cumulus for myself, but your feet may be different than mine. Do you see outsole worn out on the outside? If it is confusing for you, I suggest you see the local running shoe store for Gait and foot evaluation. Or see the Podiatrist.

      If you have high Arches and Underpronation, Asics Gel Nimbus is also a good shoe. It provides A lot of cushioning. You can Also try Dr. Scholl’s Massaging Gel Work insoles in your shoes.

  2. The v1 was/is a great shoe. v2 is a pile of junk. The shoe bed was shrunk on the new version and the in-step height was lowered. The 4Es I tried on fit about the same a D. Also, I have somewhat of a high in-step and I was barely able to get the shoe on (will also affect depth for orthotic). Walked around in the v2 for about 2 mins and my feet were really hurting. Also, the new versions look and feel much cheaper than the version 1’s… not sure if they moved to cheaper materials or cheaper workers to get their profits higher, but the difference in quality between the versions is noticeable once you put them side by side.

    Looked at the New Balance website to see what had changed and noticed that the new version (v2) had only a 3% recommendation rating by customers who had bought the shoe.

    If you can find a version 1 of the 928 buy it, otherwise find another shoe (Brooks Addiction Walker is a good shoe as well).

    • Thank you for your Review on New Balance 928 V2 and I hope it will help many people. I agree with your opinion on Brooks Addiction Walker which has a lot of five-star reviews on Zappos.

    • Thank you for posting this information. I too have been wearing the 928 (old version) wasn’t aware that when I purchased at the store the other day, that I would be getting a completely different and cheaper version of by original 928’s. I can hardly walk in them – I noticed that they are no longer made in the USA, but assembled in the USA with parts from other countries. Will be looking into finding a replacement sneaker…. Wish they would leave well enough alone….

    • Agreed! Do not buy the 928V2. New Balance went cheap on materials for the same price. It is a very comfortable shoe but leather tore out along the sole in less than six months with normal wear. A shame, New Balance always Had great and comfortable shoes.

  3. I’ve owned several pair of the V1 928’s. The new unimproved V2 hurts my feet and I will be sending them back. I even went to a wider platform to see if that was the problem but no luck. I will scour the net to find the V1 or buy a different shoe from now on. Too bad… This is a classic case of “if it isn’t broken, don’t fix it” syndrome.

    • Thank you for the review. I will update my article based on the few customer’s reviews who tried these shoes.

  4. I agree with all the previous comments. 928v2 hurt my feet. New Balance graciously allowed me to return the shoes to them, even though I had purchased from ShoeBuy. However, I now have a credit with New Balance but don’t know what shoes could replace the 928v1. I feel stuck.

  5. I just bought two pairs and they ended up being the V2. Horrible! I wear a 2E and they feel narrow. Intense pain on my insteps under the laces, and under the ball of my foot.
    What else can we wear? I walk 2-3 miles a day for my work and need a good shoe for my diabetic feet!

    • If you need a shoe with good support, Brooks Addiction Walker is one of the best shoes available with many good reviews. It will not work for you if you have high arches with or without underpronation.

      I suggest you visit a local running shoe store for free evaluation of your feet in order to find out the type of your arch( flat arches, high arches or normal) and gait(Overpronation or underpronation). They will recommend a shoe for you based on your foot problem.

  6. I have been wearing, happily, New Balance 928s for many years. When I needed a new pair I unsuspectingly got the 928v2. My usual size is 7.5 D was way too large. I returned them at significant cost, and requested the 7.5 B, not quite sure what to do after the 7.5 D did not fit, and, of course, the 7.5 B was too tight. So, again, at significant cost, I returned these as well. So I agree with the previous comments and am now facing finding an entirely new company. For those of us who have problem feet but who are still active, it has been reassuring to always know that the most recent upgrade would still be the perfect shoe it always was. This is like upgrading to Windows 10. Why not keep what works and not mess with what people love.

  7. Have been using 928 V1 for problems. V2 is terrible, feet hurt, can’t wear. What a shame NB had to change.

  8. The new 928 V2 is not as cushiony as the original. I wore the 928’s for years. My feet and knees hurt me now wearing this new model. I will never buy this shoe again.

  9. Any one try 928 v3? I have the originals too but have to replace them. Terribly upset to hear the newer ones are not as good. I desperately need this shoe…

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